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Customer Concentration Risk Check

How much of your business rides on a handful of customers? Enter your top five, and see your revenue at risk, what losing your biggest customer would cost, and how a buyer would view it. Free, about three minutes, and nothing you enter leaves your browser.

1Enter your top 5 customers2Answer 3 quick questions3See your risk, profit at stake and what to do
Step 1

Your top customers

Use your last full year. Names are optional and never leave your browser.

What is left of each revenue dollar after direct costs (drivers, fuel, subcontractors). This is the profit you would lose with a customer.

Step 2

How well protected are you?

Choose the answer closest to today.

Step 3

Your results

Enter your customers and answer the questions to see your results.

Concentration is one of the first things a buyer checks

MEA Solutions specialises in buying and selling logistics businesses, with 30+ years in the industry. Book a free, confidential call to talk through your customer mix and what it means for the value of your business.

Book a confidential call

How it works. The score combines how concentrated your revenue is (50%: your largest customer and your top five), how ‘sticky’ each customer is (30%: contract length, how long they have been with you, and who holds the relationship), and how well protected you are (20%). Revenue at risk uses an illustrative annual chance of losing each customer, from about 4% for a long-standing, contracted customer managed by your team to about 30% for a new, uncontracted customer who deals only with you.

Important notice. This tool is a general, high-level screening tool published by MEA Solutions for information only. It is not legal, tax, accounting, insurance or financial advice and does not take account of your specific circumstances. Results are estimates based on what you enter and MEA’s assumptions, which may change. MEA Solutions accepts no liability for any loss arising from use of or reliance on this tool. Your entries are processed only in your browser and are not stored or sent to MEA.

MEA Solutions · Surrey, BC · rgs@measolution.com · +1 672 472 9377 · measolution.com